{"id":9952,"date":"2024-10-21T09:35:24","date_gmt":"2024-10-21T09:35:24","guid":{"rendered":"https:\/\/kserv.sn\/?page_id=9952"},"modified":"2024-10-21T11:22:22","modified_gmt":"2024-10-21T11:22:22","slug":"centre-de-formation-en-gestion-relation-client","status":"publish","type":"page","link":"https:\/\/kserv.sn\/?page_id=9952","title":{"rendered":"Centre de formation en gestion relation client"},"content":{"rendered":"\t\t
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\r\n \r\n \r\n Centre de formation en gestion relation client<\/i>\r\n \r\n <\/span>\r\n <\/h3>\r\n <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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K’SERV GRC se fixe pour mission de former les futurs t\u00e9l\u00e9marketeurs et professionnels de la GRC en les dotant des comp\u00e9tences techniques, relationnelles et commerciales indispensables pour exceller dans un milieu de plus en plus concurrentiel.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n T\u00e9l\u00e9marketing<\/span>\n <\/div>\n
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95%<\/div>\n <\/div>\n <\/div>\n <\/div>\n \n
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\n Marketing Digital<\/span>\n <\/div>\n
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90%<\/div>\n <\/div>\n <\/div>\n <\/div>\n \n
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\n Service Client<\/span>\n <\/div>\n
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93%<\/div>\n <\/div>\n <\/div>\n <\/div>\n \n
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\n Gestion de la Relation Client<\/span>\n <\/div>\n
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93%<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\n <\/div>\n <\/div>\n <\/section>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n
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\r\n \r\n \r\n Les diff\u00e9rents modules de formations \r\n \r\n <\/span>\r\n <\/h3>\r\n <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\n <\/div>\n
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\r\n T\u00e9l\u00e9marketing <\/h3>\r\n
Apprentissage des techniques de vente \u00e0 distance, de la prospection \u00e0 la fid\u00e9lisation, en passant par les outils de communication et les logiciels sp\u00e9cifiques<\/div>\r\n <\/a>\r\n <\/div>\r\n
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\r\n Gestion de la Relation Client <\/h3>\r\n
Formation \u00e0 la prise en charge des clients, \u00e0 la r\u00e9solution de conflits, \u00e0 la communication efficace et \u00e0 la ma\u00eetrise des outils de suivi et d'analyse des interactions client.\n<\/div>\r\n <\/a>\r\n <\/div>\r\n
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\r\n Service Client <\/h3>\r\n
Accompagnement pour les postes d'assistance et de support client, y compris la ma\u00eetrise des techniques d'empathie et de satisfaction client<\/div>\r\n <\/a>\r\n <\/div>\r\n
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\r\n Marketing Digital <\/h3>\r\n
Initiation aux strat\u00e9gies et outils num\u00e9riques pour la promotion des produits et services, le suivi des campagnes et l'analyse des performances.<\/div>\r\n <\/a>\r\n <\/div>\r\n
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<\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\n <\/div>\n <\/div>\n <\/section>\n \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

K'serv Centre de formation en gestion relation client K’SERV GRC se fixe pour mission de former les futurs t\u00e9l\u00e9marketeurs et professionnels de la GRC en les dotant des comp\u00e9tences techniques, relationnelles et commerciales indispensables pour exceller dans un milieu de plus en plus concurrentiel. T\u00e9l\u00e9marketing 95% Marketing Digital 90% Service Client 93% Gestion de la […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9952","page","type-page","status-publish","hentry"],"yoast_head":"\nCentre de formation en gestion relation client - K\u2019Serv<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kserv.sn\/?page_id=9952\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Centre de formation en gestion relation client - K\u2019Serv\" \/>\n<meta property=\"og:description\" content=\"K'serv Centre de formation en gestion relation client K’SERV GRC se fixe pour mission de former les futurs t\u00e9l\u00e9marketeurs et professionnels de la GRC en les dotant des comp\u00e9tences techniques, relationnelles et commerciales indispensables pour exceller dans un milieu de plus en plus concurrentiel. 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